KFC India recently announced the launch of KFC Smart Restaurants across India in an effort to extend an enhanced, digital-first customer experience.

A first for the country, the all-digital restaurants are located in Hyderabad, Gurgaon, Chennai and Bengaluru, and are powered with state-of-the-art self-ordering kiosks.

KFC Smart Restaurants will replace the traditional ordering counter with easy-to-use ordering kiosks with multiple digital payment options, and an accompanying QR code, for quick and easy mobile-based payments.

 Customers will also be able to order directly from their table, by scanning the QR code, powered by the KFC Smart App, on their phones, and can pick up their order once ready.

Customers can order themselves & pay digitally (multiple payment options enabled). KFC said in a statement that it plans to launch 10 more such restaurants by the end of the year.  

The newly launched Smart Restaurants are located in Vikrampuri& A. S. Rao Nagar in Hyderabad, Perumbadur in Chennai, Ambience Mall in Gurgaon & Brigade Road in Bangalore.

 In addition to the enhanced digital experience, the Perambur restaurant in Chennai offers unique design elements as sections within this restaurant have been modelled like a railway coach, taking inspiration from the region’s rich heritage of having the country’s oldest railway coach manufacturing facility.